Roasting AT&T over iPhone Problems
“A phone is only as good as the network it’s on,” said a full-page Verizon Wireless newspaper ad on Thursday, lobbing a shot at AT&T’s 3G, or third generation, high-speed network.
(And ain’t that the truth — we know if well where I live!)
Apple sold more than a million iPhone 3G cellphones its first weekend — with some stores running out — and two million more since then, analysts say.
But its July debut has been nothing less than a public relations headache for AT&T, with eager buyers complaining about dropped calls and poor network connections.
Some fingers point to Apple, which has tried to deflect the complaints. But many others point to AT&T’s cellular network.
Whatever the source of the problems, AT&T’s rivals, long irritated by all the attention the iPhone has received, are on the attack and happy to exploit the discontent.
A Verizon executive sent an e-mail to Wall Street analysts last week: “So much for a ‘new’ way of doing business at the old AT&T — your father’s phone company.”
Get more at the New York Times here.
Tags: apple, att, cellular, iphone, new york times, verizon wireless
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